Archives

How do I clean my gas logs?

May 20, 2014

If desired, soot may be removed by lightly brushing the logs with a soft-bristled paint brush. We do not recommend removing the logs from the fireplace for cleaning, as this may cause breakage. Do not scrub the logs with water or abrasive cleansers, as this will remove the coloring and chip off the bark texture, and will […]

Is it normal to have black soot build up on gas logs?

May 20, 2014

Soot build-up on vented gas logs is a normal part of the combustion process, and usually adds to the realism of your log set. Natural gas log sets generally produce less soot than liquid propane log sets. Sooting is not normal on a vent-free gas log set, and if soot is present, the set should […]

What is the difference between “Steady State” and AFUE?

May 20, 2014

Steady State is an efficiency rating that tests the efficiency of the fireplace only when it is burning. AFUE: (Annual Fuel Utilization Efficiency) Both the on cycle and off cycle are calculated in this rating. By including the off cycles, a more accurate efficiency is determined.

Can I install my own fireplace/insert?

May 20, 2014

In order to enjoy the benefits of most manufacturer’s warranties, we recommend using only factory-trained installers to install any type of fireplace or insert.

What does the fireplace term Zero Clearance mean?

May 20, 2014

Zero clearance simply means “0” inches are required between the fireplace and combustible materials. However, we do recommend a 1/4″ space for expansion space because when metal heats, it will expand. Refer to each unit’s installation manual for detailed information.

What is the difference between Direct Vent and B-Vent?

May 20, 2014

Direct Vent models have a sealed firebox that draws 100% outside air needed to fuel the fire. B-vent is vented vertically to the outside, but it does not draw outside air for combustion. Instead, B-Vent pulls room air to the firebox.

What is a hearth pad and why do I need it?

May 20, 2014

Floor protection requirements are different for each stove. Basically, it is to protect combustible flooring from hot sparks and embers. Other hearth pads protect from heat\transfer by means of conduction or radiation.