FAQs Archive - Custom Fireside

Stove Bright high-temp spray paint user guide

Archives

Stove Bright high-temp spray paint user guide

Stove Bright® User Guide PREPARE AND PAINT YOUR STOVE Because of the high temperatures involved, stove paints are formulated to be used in particular ways. This guide contains instructions for proper use of Stove Bright® High Temperature Paint. Care in following the steps can help prevent the most common problems. Most stoves manufactured in the […]

Continue Reading...

Can I repaint a mantel with a nitrocellulose base?

As for painting over mantels, the paint is a nitrocellulose base, so any lacquer based material would work. However, do not prime it but instead scuff sand and finish. A poly finish over scuffed nitrocellulose base can usually give good results. Additionally, an oil based finish would definitely work. The key is to make sure […]

Continue Reading...

How do I relight my pilot light on a gas fireplace?

1. Open the lower grill and locate the gas valve; your valve may be located behind a ‘dashboard plate’ and that will not interfere with the lighting of your pilot light. *Before going on, be sure that your gas valve on the flex line and/or wall gas valve are in the on position. 2. Locate […]

Continue Reading...

How do I start a wood fire?

1. Place firestarters, fatwood or crumpled newspaper (3 or 4 sheets balled up fairly tightly) on the floor or grate of your stove. 2. Crisscross the kindling so there is plenty of air space in between each piece. Wood that is packed too tight will not burn properly. 3. Place at least two half cut […]

Continue Reading...

I lost my manual. Can I obtain a new one from you?

Yes! You may download a copy of current product manuals from this site free of charge. Simply register as a user and you’ll have access to all manuals and brochures for the products we carry.

Continue Reading...

Is it OK to shut the pilot off in the summer?

Yes. Shutting off the pilot off in the summer saves gas. It will also reduce the buildup of dust, which can cause pilots to fail. All gas appliances should be serviced on a regular basis, which makes summer a good time to check and clean everything, including the pilot. If the pilot flame is yellow and […]

Continue Reading...

What happens to my gas unit if I lose electricity?

Gas fireplaces with standing pilots will still operate during a power outage. Blowers will not operate in an outage. Millivolt control switches, i.e. remote controls, wall thermostats, wall switch kits and the on/off rocker switch, will turn your fireplace on during a power outage.

Continue Reading...

How much heat do we need from our fireplace?

A prospective gas appliance can be properly sized or “qualified” to your home based on many variables. Some, but not all of them, would be the size of the area, measured in cubic feet.  How cold is your climate? Is your home well insulated? Are you locating to a basement, or cooler area? Are there […]

Continue Reading...

What are BTU’s?

British thermal units, BTU’s, represent the heat value of the gas fuel used to create heat. BTU values are determined by the quantity of heat required to raise the temperature of one pound of water, by one degree Fahrenheit.

Continue Reading...

Can I close my bi-folding glass doors while burning?

No. Whether you’re burning gas logs or a wood fire in a masonry or zero-clearance fireplace, the glass doors must remain open to allow proper venting and prevent overheating. The tempered glass is not designed for high exposure to heat as this may cause the glass to explode.

Continue Reading...