Stew came out today and performed my annual tune-up. I was so impressed with how thorough his work is. He's very neat and super nice too! Thank you!
New pellet stove
I am extremely pleased with the gas insert install completed today by Custom Fireside with the final addition of the trim panel. Larry and crew completed my gas insert install just the way I wanted it. Larry did an excellent job and I …
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They had all the materials I needed to repair my stove, unlike another store closer to home which had nothing. Well worth the trip. A funky place to shop, out back.
Marshall, thanks for the review. You will love the new showroom out front when our remodel is complete!
Such a great place and people as well. Really helpful and friendly customer service. Like to go there again.
Thanks for the review! We love what we do and look forward to seeing you again!
Very friendly, helpful. Installed a new fireplace insert within a few days. Installers were on time. Did a very good job. Cleaned up afterwards and full details on how to work new fireplace. Thank You Custom Fireplace!!
Gayle, thanks for taking the time to leave a review! I am glad that we were able to help you!
Excellent service, sale and product. Thanks for your help Matt!
Bill, I am so happy to hear that Matt was able to help you! Thanks for taking the time to post a review.
Very knowable and friendly service.
Great place to shop for fire place's
Jose, we love what we do and look forward to helping with any of your hearth needs in the future! Thanks for the review.
If you are interested in a fireplace pellet stove these guys got it all
Paul, thanks for the five star rating!
Did a very good job. Very pleased with the tech and work.
Excellent service love this store
Thanks for the review!
Excellent customer service I would recommend this to anyone
Thank you for the review!
Largest selection of fireplaces I've ever seen. Gas, wood, pellet, they've got and know about it all!
Aaron, thanks for the review! We are always happy to help!
Really great selection from many different brands of fire place inserts and gas log sets. We ordered a gas log set and we love it we can light it up everyday regardless of burn days or not it's so great. Nice and cozy.
Anytime I need a fire ring I hit these guys up and they have it in stock
Wonderful experience with the install guy's. Great sense of humor and friendly. Turned our ugly fireplace into something beautiful! Thank You!
Good service
We had Troy and Yael install our gas fireplace. We received a courtesy call informing us that they would be at our house by 9:00 AM, they were at our house at 8:57. Troy and Yael were courteous, pleasant and informative. They did an …
read moreThank you Joyce! Enjoy your fireplace! Mitch – Custom Fireside
Troy and Yael installed our gas fireplace. They were both very informative, pleasant and knowledgeable about the work they do. I WAS VERY IMPRESSED!
Excellent service. Staff was attentive, knowledgeable and very professional.
Friendly, knowledgeable staff. Thank not only were able to answer the questions I had but were able to provide me with information I had not thought of and made it so I was able to get a compliant and correct purchase saving me from …
read moreThanks for the review! We are always happy to answer your hearth related questions.
We live outside the Sacramento area (about 2.5 hours) and ordered a Harman Pellet stove over the phone. The sales associate helped us pick out the correct piping over the phone by emailing them pictures of the spot in our house we wanted to…
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Owner is very professional and took great care of us!! Very Much appreciated!!!
We have loved the gas fireplace Custom Fireside installed last year. When it suddenly stopped responding to the remote, they sent Daniel to check on it. He was efficient, he fixed the problem with a reset, and he taught us more about our …
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