Very knowable and friendly service.
Great place to shop for fire place's
Jose, we love what we do and look forward to helping with any of your hearth needs in the future! Thanks for the review.
Did a very good job. Very pleased with the tech and work.
Excellent service love this store
Thanks for the review!
Largest selection of fireplaces I've ever seen. Gas, wood, pellet, they've got and know about it all!
Aaron, thanks for the review! We are always happy to help!
Really great selection from many different brands of fire place inserts and gas log sets. We ordered a gas log set and we love it we can light it up everyday regardless of burn days or not it's so great. Nice and cozy.
Anytime I need a fire ring I hit these guys up and they have it in stock
Wonderful experience with the install guy's. Great sense of humor and friendly. Turned our ugly fireplace into something beautiful! Thank You!
Good service
We had Troy and Yael install our gas fireplace. We received a courtesy call informing us that they would be at our house by 9:00 AM, they were at our house at 8:57. Troy and Yael were courteous, pleasant and informative. They did an …
read moreThank you Joyce! Enjoy your fireplace! Mitch – Custom Fireside
Troy and Yael installed our gas fireplace. They were both very informative, pleasant and knowledgeable about the work they do. I WAS VERY IMPRESSED!
Good customer service. And top quality fireplace inserts and supplies. I refer all my customers here.
Excellent service. Staff was attentive, knowledgeable and very professional.
We live outside the Sacramento area (about 2.5 hours) and ordered a Harman Pellet stove over the phone. The sales associate helped us pick out the correct piping over the phone by emailing them pictures of the spot in our house we wanted to…
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Friendly, knowledgeable staff. Thank not only were able to answer the questions I had but were able to provide me with information I had not thought of and made it so I was able to get a compliant and correct purchase saving me from …
read moreThanks for the review! We are always happy to answer your hearth related questions.
Owner is very professional and took great care of us!! Very Much appreciated!!!
We have loved the gas fireplace Custom Fireside installed last year. When it suddenly stopped responding to the remote, they sent Daniel to check on it. He was efficient, he fixed the problem with a reset, and he taught us more about our …
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