Reviews

From 16 reviews
steven Varges

Did a very good job. Very pleased with the tech and work.

via Google
Joseph Ball

Excellent service love this store

via Google
Aaron Funk

Largest selection of fireplaces I've ever seen. Gas, wood, pellet, they've got and know about it all!

Response from business owner

Aaron, thanks for the review! We are always happy to help!

via Google
Mark Sutherland

Really great selection from many different brands of fire place inserts and gas log sets. We ordered a gas log set and we love it we can light it up everyday regardless of burn days or not it's so great. Nice and cozy.

via Google
Kash Chase

Anytime I need a fire ring I hit these guys up and they have it in stock

via Google
Rhena J Loudon-Bowler

Wonderful experience with the install guy's. Great sense of humor and friendly. Turned our ugly fireplace into something beautiful! Thank You!

via Facebook
Madison Moon

Good service

via Google
Joyce da Cunha

We had Troy and Yael install our gas fireplace. We received a courtesy call informing us that they would be at our house by 9:00 AM, they were at our house at 8:57. Troy and Yael were courteous, pleasant and informative. They did an …

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Response from business owner

Thank you Joyce! Enjoy your fireplace! Mitch – Custom Fireside

via Google
Joyce da Cunha

Troy and Yael installed our gas fireplace. They were both very informative, pleasant and knowledgeable about the work they do. I WAS VERY IMPRESSED!

via Facebook
Lambdin Masonry

Good customer service. And top quality fireplace inserts and supplies. I refer all my customers here.

via Facebook
Ron Sands

Excellent service. Staff was attentive, knowledgeable and very professional.

via Facebook
MapleBoarder78

We live outside the Sacramento area (about 2.5 hours) and ordered a Harman Pellet stove over the phone. The sales associate helped us pick out the correct piping over the phone by emailing them pictures of the spot in our house we wanted to…

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via Google
Randi J Dittmar

Friendly, knowledgeable staff. Thank not only were able to answer the question​s I had but were able to provide me with information I had not thought of and made it so I was able to get a compliant and correct purchase saving me from …

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Response from business owner

Thanks for the review! We are always happy to answer your hearth related questions.

via Google
Alyssa Powell

Owner is very professional and took great care of us!! Very Much appreciated!!!

via Google
Melinda Thompson Vargo

We have loved the gas fireplace Custom Fireside installed last year. When it suddenly stopped responding to the remote, they sent Daniel to check on it. He was efficient, he fixed the problem with a reset, and he taught us more about our …

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via Facebook