Fireplace & Stove Services in Citrus Heights, CA
Citrus Heights' Fireplace & Stove Service Experts Since 1968
Whether your fireplace won't ignite, your gas valve is leaking, your pilot light keeps going out, or your wood stove needs an annual tune-up, Custom Fireside's certified service technicians are the team Citrus Heights homeowners trust. We've been servicing fireplaces and stoves at 5545 Auburn Blvd, Sacramento, CA 95841 since 1968. Call 916.282.4614 to schedule service today.
Fireplace & Stove Services for Citrus Heights
Our NFI-certified and CSIA-certified technicians service all makes and models of gas fireplaces, wood-burning fireplaces, gas stoves, wood stoves, and pellet stoves. We carry replacement parts for most major brands and offer same-season service scheduling.
Gas Fireplace Service & Repair
Gas fireplace problems can range from a faulty igniter to a malfunctioning gas valve, a cracked thermopile, or a dirty burner. Our technicians diagnose and repair all types of gas fireplace issues — including direct-vent, B-vent, and vent-free models. We service brands including Valor, Kozy Heat, Montigo, Town & Country, Majestic, Napoleon, and more.
Common gas fireplace repairs: Igniter/pilot light issues · Gas valve replacement · Thermopile & thermocouple replacement · Burner cleaning · Glass replacement · Blower fan repair · Refractory panel replacement
Wood-Burning Fireplace Service & Repair
Wood-burning fireplaces require regular maintenance to operate safely and efficiently. Our team inspects fireboxes, dampers, smoke chambers, and flue systems. We repair cracked firebrick, replace dampers, reseal firebox joints, and restore proper draft function for Citrus Heights homes.
Pellet Stove & Wood Stove Service
Pellet stoves require annual cleaning of the hopper, auger, burn pot, heat exchanger, and exhaust system to maintain efficiency and prevent breakdowns. Wood stoves need firebox inspection, door gasket checks, and catalytic combustor service if equipped. Our technicians service Harman, Lopi, Hearthstone, IronStrike, and all major stove brands.
Annual Maintenance Plans
Protect your investment with an annual fireplace or stove maintenance visit. Our technicians clean, inspect, test, and tune your unit — identifying minor issues before they become costly repairs. Preventive maintenance also ensures your warranty remains valid and your unit operates at peak efficiency.
Service Pricing
Custom Fireside offers transparent, upfront service pricing for Citrus Heights homeowners. Our standard service call includes diagnosis and a written estimate. Parts and labor are quoted before any work begins.
Call 916.282.4614 or use the button below to schedule your fireplace or stove service appointment.
Why Citrus Heights Homeowners Trust Custom Fireside for Service
Since 1968, Custom Fireside has been the Sacramento area's most trusted hearth service company. We are 100% employee-owned, NFI-certified, and CSIA-certified — meaning your fireplace or stove is serviced by factory-trained experts, not subcontractors. We service all brands, not just the ones we sell, and we stock common replacement parts for faster same-visit repairs.
Frequently Asked Questions
How often should I have my gas fireplace serviced?
We recommend annual service for all gas fireplaces and stoves, ideally in late summer or early fall before the heating season begins. Annual service extends the life of your unit and keeps it operating safely.
My pilot light won't stay lit — what's wrong?
A pilot that won't stay lit usually indicates a faulty thermocouple or thermopile — inexpensive parts our technicians typically replace on the same visit. Call us at 916.282.4614 to schedule a diagnostic.
Do you service brands you didn't sell?
Yes — Custom Fireside services all major fireplace and stove brands regardless of where they were purchased, including Napoleon, Regency, Lennox, Superior, Heat & Glo, and others.
How long does a typical service call take?
Most fireplace service appointments take 1–2 hours. Complex repairs requiring special-order parts may require a follow-up visit.
Do you offer emergency service?
Please call 916.282.4614 directly for urgent service requests. Our team will do their best to accommodate emergency scheduling for gas leak concerns or unsafe conditions.
Visit Our Sacramento Showroom
Custom Fireside — Sacramento
5545 Auburn Blvd, Sacramento, CA 95841
Phone: 916.282.4614
Get Directions →
Serving Citrus Heights, Sacramento, Roseville, Folsom, and all of Northern California.