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Promos & Rebates
FOR ASSISTANCE CALL: 916-331-2423
Information
About Custom Fireside
Product Resources
Contact Us
Store Locations
Sacramento
Elk Grove
Promos & Rebates
90 Days Same as Cash - Free Financing!
Sacramento County Resident $250-$450 Instant Rebate! (CURRENTLY NO FUNDS AVAILABLE)
San Joaquin County $100-$1500 Rebate Application
$1500 Sacramento County Low Income Rebate Form- for Gas/Pellet/Electric Insert or Logset
Sacramento Country $1500 Low Income Voucher Income Verification Form
Spring Sale 2013!
San Joaquin County Rebate Extension Application
General Information
What is a hearth pad & why do I need it?
What is the difference between Direct Vent and B-Vent?
What does the fireplace term zero clearance mean?
Can I install my own fireplace/insert?
What's the difference between "steady state" & AFUE?
Is it normal to have black soot build up on gas logs?
How can I clean my gas logs?
Can I close my bi-folding glass doors while burning?
What are Btu's?
How much heat do we need from our fireplace?
What happens if I lose electricity with a gas unit?
Is it OK to shut the pilot off in the summer?
I lost my manual. Can I obtain a new one from you?
How to start a wood fire?
How to relight your pilot light on gas fireplaces?
Can I repaint a mantel with a nitrocellulose base?
Stove Bright High-Temp Spray Paint User Guide
High Temperature Paint Preparation Steps
Instructional Videos
EPA Stoves Clean up the air in Libby, Montana (VIDEO LINK)
Advanced Woodstove Technology. (VIDEO LINK)
Firewood: From the Forest to You (VIDEO LINK)
Valor ValorStat Plus Remote: Overview (VIDEO LINK)
Valor ValorStat Plus Remote: Temperature Scale (VIDEO LINK)
Valor ValorStat Plus Remote: Setting the Time (VIDEO LINK)
Valor ValorStat Plus Remote: On & Off (VIDEO LINK)
Valor ValorStat Plus Remote: High & Low Flame (VIDEO LINK)
Valor ValorStat Plus Remote: Operational Modes (VIDEO LINK)
Valor ValorStat Plus Remote: Temperature Mode (VIDEO LINK)
Valor ValorStat Plus Remote: Timer Mode (VIDEO LINK)
Valor ValorStat Plus Remote: Manual Mode (VIDEO LINK)
Fireplace Xtrordinair: Greensmart Remote Control Operation (VIDEO LINK)
Proflame Remote Operation Tutorial
Lighting the Pilot
Instructional Presentation: How to light your pilot light?
